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Canvey Island brain bleed man in 14 hour ambulance wait

From BBC - February 5, 2018

A man has told how he endured a 14-hour wait for an ambulance after suffering a brain haemorrhage.

Building site manager David Axford began to feel unwell at his home in Canvey Island, Essex, on 30 December.

He said after telling the 999 call handler his symptoms he was told a paramedic was being dispatched.

The East of England Ambulance Service (EEAS) said it was "under severe pressure and always tries to prioritise the most life-threatening calls".

The BBC was told that as the 48-year-old's condition worsened, his wife Kim repeatedly called 999 asking when the ambulance would arrive.

"I was in so much pain. I did not know what it was," Mr Axford said.

"It was the worst headache I have ever experienced. I felt my head was going to explode."

An ambulance service in turmoil?

On the third call, Mrs Axford said, the operator told her not to phone back unless it was an "absolute emergency".

"Dave was really poorly. I did not think it was going to be that long," the fitness instructor said.

'Critical condition'

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