Ellie-May Clark died after GP turned her away for being late

Ellie-May Clark died after GP turned her away for being late
From BBC - February 26, 2018

A five-year-old girl with a history of asthma was turned away from her doctor after being five minutes late for an emergency appointment - and later died in hospital.

An inquest has heard Ellie-May Clark was not seen by the Grange Clinic in Newport as it operated a "10 minute rule" for late patients.

The GP refused to see her because she was late and she died that night.

The coroner recorded a narrative conclusion.

"Ellie-May Clark died from natural causes where the opportunity to provide potentially life-saving treatment was missed," said Wendy James.

Ellie-May's mother Shanice Clark told the inquest she requested a home visit when her daughter began wheezing and was unable to walk home in January 2015.

Instead, she was offered an emergency slot for 25 minutes later. She said she told the receptionist she might be late as she had to arrange childcare and catch a bus.

Ms Clark said when she arrived at the surgery she was five minutes late for her 17:00 appointment but had spoken to the receptionist by 17:10.

But this time was disputed by former receptionist Ann Jones who told the inquest she believed it was 18 minutes past five when the doctor was informed that Ellie-May had arrived.

The child's mother was then told by GP Dr Joanne Rowe, a partner in the surgery and its lead for child safeguarding, that she would have to return in the morning.


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