Five patients made 8,303 emergency calls in a year

From BBC - March 6, 2018

Ambulances and emergency response vehicles were deployed more than 1,500 times to five patients in 12 months, the BBC has learned.

A total of 8,303 emergency calls were made by the five most frequent UK callers.

An NHS spokesman said the calls were often related to mental health, chronic pain and alcohol or drug dependence.

Vicki Nash from mental health charity Mind said the figures show that individuals' needs were not being met.

The figures were released after a Freedom of Information request to the UK's 14 ambulance trusts.

The highest number of calls by a single patient were made to London's ambulance service, which was contacted 3,594 times.

Other services to receive frequent calls include East Midlands Ambulance service, which was called 1,244 times by a single patient, and South West Ambulance service, which received 1,044 calls from one person.

"Frequent callers" are classed as those who call at least five times in a month, or at least 12 times in three months, and they cost the health service almost 19m a year.

'Huge' impact


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